All prices are presented together with the product information. Prices are subject to tax and VAT is added to the domestic orders. The tax amount will be shown in the shopping cart and on the order confirmation.
Orders can be paid via online banking, PayPal or credit card. We can also deliver your order on Cash On Delivery terms, where the order is paid when it is picked up at the postal office or delivery service station. However, when ordering for the first time the COD is not recommend since it is offered only to our registered customers. Customers with the billing possibility can also select invoice as a payment method. Foreign orders can be paid via Paypal Payment, Credit Card, Bank Transfer and Western Union.
If you would like to pay by Visa, Visa Electron or MasterCard, Nordic Tattoo Supplies Oy will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by Suomen Verkkomaksut Oy. With regard to payments made by Visa, Visa Electron or MasterCard, Suomen Verkkomaksut Oy acts as the merchant of the product and the trade transaction takes place between the customer and Suomen Verkkomaksut Oy. The seller is liable to meet all the responsibilities related to the trade. Suomen Verkkomaksut Oy is also the recipient of the payment.
Suomen Verkkomaksut Oy (Finnish Web Payments)
Business ID: FI21228397
Phone: +358 207 181830
Packaging and delivery costs are based on the chosen delivery method and the cost is automatically added to your order. If you choose the postal delivery on COD terms, a cost of 4 EURO will be added to your order. For foreign orders, delivery fee is based on the weight of the package and the selected service level.
Attention! We deliver the goods from our warehouse from Finland. When you order outside EU there might be additional VAT and custom fees according to the country concerned. We are not responsible for these fees. Be aware of your local customs policies before ordering.
Your order will be packed and shipped to you as soon as possible, usually within a day from the order entry. If any product on your order is out of stock, we will be in contact with you.
Estimated delivery times can be seen at checkout.
If the order is returned to us due to not being picked up by the recipient the recipient is liable for all the extra costs caused by this. If the order is sent again the recipient will have to pay the shipping fee again.
Your order will be delivered by using the postal delivery or Matkahuolto. For the pallet deliveries we are using the Kiitolinja deliveries. As our customer you have a possibility to choose either a door-to-door delivery, or a pick up at the nearest postal office or package delivery service. Matkahuolto is also offering an additional service, where the order is shipped to the nearest Siwa, Euromarket or Valintatalo. Internationally we deliver by using UPS, TNT, DHL and EMS.
Any returned product must be unused and in original package. Any comments regarding the reason for the return must be made immediately and no later than 7 days of receipt of your order. For hygienic reasons we do not replace piercing products or jewelery, unless the reason for the return is a manufacturing error. Also many tattoo products cannot be returned if those has been in use or opened from box, like tattoo inks, needles etc.
Order and product error
If the delivered product is damaged, you can inform us via e-mail or telephone. If the product has a manufacturing defect which is discovered during the warranty period, we will repair or replace the product or refund your money back. If the warranty is applicable for your product, this is mentioned in the description of the product or in the product manual.
If the return is due to the customer's own fault (incorrect size, etc.), the customer pays additional delivery costs. We will not refund the original shipping costs.
The customer can make an order on our site either by registering or also without registering. Unregistered order is handled in the same way as other customers' orders, but there are many advantages for registeration.
- are automatically included in our loyalty program
- can save shopping lists
- see own order history in our online store
- can add and save multiple delivery addresses
- can add tax number for intra-EU trade (customers outside Finland)
- saved personal data, faster ordering experience in future
Personal Data Act (523/99) 10 §
The date of issue 16.08.2011
Nordic Tattoo Supplies Ltd
VAT ID: FI23851174
2. Responsible for the registration issues/ contact person
3. Registered Name
Nordic Tattoo Supplies Ltd's online user registry
4. Processing of personal data (usage of the register)
Nordic Tattoo Supplies Ltd is using the registered personal data for customer relations management, customer contacts, marketing purposes and other purposes related to the online services.
5. The register
Register will include basic information, such as:
6. Sources of Information
Information registered are Nordic Tattoo Supplies Ltd's online store user information, and is provided by the customer when using the online store.
7. Regular transfer of customer data and information outside of EU or EEA
No regular transfer of information to third parties. No transfer of information outside EU or EEA.
8. Principles of protection
Nordic Tattoo Supplies Ltd online store user data is stored in the system, which is protected by system protection software. The system requires a username and a password. The system is also protected by firewalls and other technical means. Only certain, predetermined registrar employees has an access to open and use the registered data. The data is stored in locked and guarded premises.
9. Prohibition right of the registered
You have the right to prohibit the registrar to process your data concerning direct mail advertising, telemarketing and other direct marketing, market and opinion research as well as personal and genealogical research. The ban should be made in writing and indicate the person who is responsible for the registration of data.
10. Inspection right of the registered
The registered person has a right to inspect the data registered related to him and to get copies of the data. The inspection request must be made in writing and indicate the person who is responsible for the register.
11. Correction of the information
The registrar will correct, delete or supplement the information on the register, which is incorrect, unnecessary, incomplete or outdated personal data, on their own initiative or on a registered person's request. The person registered and the subject of the data should contact the responsible person for registering in order to correct the data.